3.1 Creating a Springboard
By clicking on the Settings tab, you see your new Springboard is already set up. Next, you will select the sources of social media content to fill the Springboard.
3.2 Adding a New Social Media Content Source
To add a new social media source, simply select the source from the “Add Source” tab on the screen. A new tile with the stream (i.e. Twitter, Facebook) will be added. Most social networks will ask you to log in and authorize the ShareSpring App. If you are building a Springboard for a company, it’s best to use your company’s social media account, rather than a personal one. You will follow the instructions of each individual social media type to authorize the app.
Twitter - When adding a Twitter account to the stream, you will be redirected to a page on Twitter’s website where you must press the “Authorize App” button to allow content to stream into your Springboard. Once connected, there is a field where you can enter one or more hashtags to follow.
Facebook - When adding a Facebook account to the stream, you will be redirected to a page on Facebook’s website where you must press the “Authorize App” button to allow content to stream into your Springboard. Once connected, there is a field where you can enter one or more Facebook pages to follow.
Instagram - When adding an Instagram account to the stream, you will be redirected to a page on Instagram’s website where you must press the “Authorize App” button to allow content to stream into your Springboard. Once connected, there is a field where you can enter one or more hashtags to follow.
RSS - (Rich Site Summary) is a format for delivering regularly changing web content. Many news-related sites, blogs and other online publishers syndicate their content as an RSS feed to whoever wants to subscribe to it. You will need to know where to get the RSS feed URL for the site you want to retrieve content from and paste that RSS URL into the field for the content to be added.
3.3 Following Your Own Social Content
You have the ability to follow your own posts on Facebook, Instagram, Twitter, RSS feeds, and any hashtag content you create. By clicking the checkbox, you will include all your own posts in the stream. If the box is left blank, then your posts will not be included in the stream, unless your own posts also include a hashtag that you are following. If you decide to include your own posts, then the system will pull in ALL new posts that you make, not just the ones that match a hashtag. If you just want to pull in hashtag content, enter the hashtag you want to follow, and leave the checkbox blank that says “follow my own posts.” By unchecking the box, the system will not automatically remove already-fetched posts.
3.4 Following Multiple Sources of Social Streams
ShareSpring gives you the ability to follow multiple social sources at one time. You may want to follow multiple Facebook pages, Twitter accounts, Instagram accounts, or RSS feeds to pull content to fill your Springboard. You may follow specific Facebook pages by entering multiple pages in the same input field. Simply enter each page (no spaces) individually and then press “return” on the keyboard. Removing a Facebook page does not automatically remove already-fetched posts.
3.5 Using hashtags to pull content
ShareSpring allows you to pull hashtag content into your social streams. You can duplicate the same social source (i.e. Twitter or Instagram), but follow different Twitter or Instagram users, and each social source selected has independent control over the hashtags/pages it follows. For example, you can follow three different Twitter accounts and each can have different hashtags within those Twitter accounts that are being followed. You do this by entering multiple hashtags in the same input field.
Currently, ShareSpring pulls in as many as 200 posts per source, and according to the time interval chosen on the Settings page before being refreshed. If you are following a hashtag that is lightly used, then chances are ShareSpring will get every post. If the hashtag is heavily used, then it will pull in as many posts as feasible. Removing a hashtag does not remove already-fetched posts. To remove a source, just press the red “Remove” button.
You also have the choice to include your own hashtag posts. You can create a new Springboard to follow your custom hashtag campaigns and contests for your products and services. Just give your contest a new hashtag and you can aggregate all the submissions on your contest Springboard. Once you pull in all your hashtag content, you can pick a winner from the content posted and display all the entries live on your site for everyone to see. Plus, you can share information about the contest winner selected on the same Springboard.
3.6 Empty Streams
If there are no posts in your Springboard it will show that your Springboard is empty.
3.7 Adding New Springboards
Adding additional Springboards is possible based on your the quantity in your ShareSpring plan. Click the dropdown on the top to allow you to add additional Springboards as needed.
3.8 Deleting A Springboard
To remove a Springboard, first select the Springboard from the top-right dropdown menu. Then, from the Settings tab, press the red “Remove Springboard” button.